Dedicated Techs
We help companies to fulfill their talent needs by providing Full time or part time dedicated remote (or local, in some areas) techs exclusively for them at a fraction of local cost. The techs will work as your remote staff during your preferred time zone whether it’s business or after-hours. We have a pool of ready to deploy Level 1, 2 & 3 system engineers who are trained in corporate environments. We also help our customers to fulfill other technical positions such as Service desk, VOIP, Network engineers, customer support, Cloud & DevOps through our sourcing process.
- Give access to a wider pool of talented techs
- Help to Extend support coverage for customers
- Easy to scale up or down based on business needs
- Build your own dedicated team without any training headaches
- Reduce delivery costs with the balance of local & remote techs
- Purely white label- Our Techs under your banner
Let’s Talk!
Overview
Not having enough In-house technical capabilities is the biggest business problem that many companies facing and this often leads to quality and losing contracts. Drastic changes in IT infrastructure and technology demands higher skillset techs but the Costs associated with local resources have skyrocketed due to increased demand. Considering remote staffing can reduce your operational costs by half and at the same time ensure quality support and extended support coverages to the customers.
INOV Tech MSSP’s Dedicated Tech solution can help your IT service business to onboard high-quality techs as per your skill set requirements and that too at a fraction of localhost. We have an in-house talent pool with corporate-trained techs to help our customers onboard quickly. We can also assist you in hiring for specific roles through our recruitment process, which takes around 20-45 days for onboarding. Once hired, our backend training sessions, NOC processes, and the latest MSP tools are extended for them to be proficient enough to handle the challenges within any industry verticals.
Our Dedicated Techs Playbook
Understanding the market circumstances and its necessities, INOV Tech MSSP remote staffing capability effectively solves your staffing & talent requirements with our off-site skilled IT team to get the support your customers need faster and secure.
Client Requirement
Once the client gives the overview of the requirement, INOV Tech MSSP schedule a call to interact with them to understand their challenges & requirements in detail
Evaluating Resources
We evaluate the relevant skill sets needed to successfully deliver the results. The evaluation process begins with an assessment of our internal resources. If we do not have the expertise internally, we source the talents via our external hiring process
Training
Once the remote team is shortlisted by the client, we put the team under hands-on training sessions in which they go through different modes like video tutorials and training classes to equip the desired skill and learning for the job
Onboarding
In the onboarding phase, a checklist will be shared with the client to get an understanding of the client environment
Deploy
After the onboarding, the team makes their switch to execution, working on the deliverables agreed with the client by following a couple of standard processes
QA Reports
Once the project is commenced, INOV Tech MSSP shares with the client to showcase the progress of our engagement with them
Round the Clock Reliable Services
to Streamline, Upscale and Augment your
Security & IT Operations.
Support
Get in Touch
Email:
contact@mssp.inov.cm
Phone:
+237 699 499 851
+237 679 424 164
Address:
Douala – Cameroon
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